Routine Care & Maintenance – Cleaning Screens

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Routine Care and Maintenance Series
Tips for Enjoying Marvin and Integrity Products

Hastings Signature Services surrounds the Marvin Window and Door ownership experience with a comprehensive suite of product care related services. In this ongoing series, we will deliver easy-to-share tips that can help homeowners enjoy life with their windows and doors – because the relationship doesn’t end with the sale!

Best Practices for Cleaning Screens:

Cleaning the screens on your Marvin windows and doors is best done by removing the screens altogether, laying them on a flat clean area, like a sidewalk, and spraying off any dust with water from your garden hose.

Allow the screens to completely air dry before replacing them in the window or door. If you live in a cold climate, it is recommended that you remove exterior window screens and screendoors during the winter. The mesh may collect snow and ice, causing the screen to sag.

Always work from the exterior of the door when removing and replacing door screens.

Example of a plunger pin

Example of a plunger pin

Windows — Interior Screens
To remove the interior screens, simply lift up on the finger lifts (or finger routes) at the bottom of the screen. This will cause the spring-like mechanism at the top of the screen to compress. Using the finger lifts and continuing to apply upward pressure, draw the bottom of the screen out of the window.
Windows — Exterior Screens
To remove the screen, grasp the plunger pins and pull inward until the pins clear the screen lip on the frame cladding.
On Clad Ultimate Double Hungs, push the screen outward, grasp screen frame and pull down slightly. Turn the screen sideways and bring it through the window into your home.
  • Marvin recommends that the operating sash on the double hung windows be removed from the window before attempting to remove the screen.
  • Certain size screens have a factory bow in the frame; this is to ensure a snug fit and is not a defect.
  • Every screen installed on Marvin products has a label affixed to it that states the following, “WARNING: Screen will not stop child from falling out of window. Keep child away from open window.” If the sticker is removed, please take extra precautions to make sure children do not lean on the screen, especially when the window is open. 

Download the most up to date copies of the Marvin and Integrity Owner’s Manuals along with other great resources from or by clicking the images below.

Integrity Owner's Manual

Integrity Owner’s Manual

Marvin Owner's Manual

Marvin Owner’s Manual



Integrity Brings an Artist’s Vision to Life

Hastings summer intern Joshua LaJoie, an English major entering his junior year at Wheaton College, recently had the opportunity to learn more about a special Integrity project on Martha’s Vineyard.

“A simple expression of an artist’s retreat finds itself well settled among the surrounding nature which inspired it.”
— Patrick Gordon, A.W. Hastings Products & Services Consultant


Art Studio, Martha’s Vineyard / Featuring Integrity Wood-Ultrex

Within the natural confines of Martha’s Vineyard, among the New England firs, lies a newly constructed structure for an artist to call Eden. The size of the structure is not overwhelming, yet it overwhelms. The walls are not decorated, yet they are decorative. The artist studio is by any measure small and simple; however, this is a place of astonishment.

The design will seek to service the creative impulses of an artist. The environment surrounding the building will provide plenty of fodder for inspiration, accompanied by the ambient sounds of songbirds and leaves rustling with the wind. Hastings Product and Services Representative Patrick Gordon, who worked with Portsmouth NH architect Robert Westhelle on the project, said that the cabin “will serve to inspire and offer a deep sense of relaxation. The space will be both a spiritual and intellectual getaway.” Ultimately the area will act as a refuge from the distracting complexities of the outside world.

One of the elements used to create such an ideal aesthetic on the building was Integrity Windows. The artist decided on Integrity Wood-Ultrex in Pebble Gray with pre-finished interior white. Pebble Gray was selected to complement the weathering of the exterior cedar to a silver gray. The cabin will not have a heated interior, thus Integrity Windows are entrusted with providing heat retention. Due to its rural location, the Cabin relies on a certain degree of durability – durability that Integrity can certainly deliver.

Natural light is key to the cabin’s experience. With awnings placed high on the wall and throughout, a soft ambient light enters and encourages concentration. A wall, however, is left bare for the artist to hang his work in honor and speculation. The walls will endure as a sanctuary for the artist’s emotional, yet physical expressions.

Integrity has certainly made this project whole, as light is a major contributor to the final presentation of art. Not only is Integrity able to provide sufficient natural lighting for the creative spaces, but it has also provided strong heat insulation with the durability of Ultrex material suitable for all climate conditions.

Everyone needs a place they can call their own personal paradise. This New England reservation is just one example of how creativity and materials can come together to create just that.

Integrity and the Marvin Family of Brands offer options suitable for all inspirational projects, and can play an integral part in bringing your own Eden to life.


Joshua LaJoie
A.W. Hastings
Marketing Communications Intern

Creating Connections Through Windows

Written By Guest Blogger David Andreozzi, AIA

A young child looks up at a stained glass window, staring in wonder at thousands of different refracted colors from every part of the magnificent rainbow. Many holy figures stand tall in the portrait composed in the window above. It rises to the height of a seven story building, seemingly into the heavens. But more amazing is that the colors are alive and changing with every different ray of light that passes though every moving cloud and every moving tree. The dancing light allows the figures to glow, to change, to actually come alive in front of this child’s face. And then, looking down, the child sees that same myriad of beautiful colors bathing his skin in a new and abstracted tapestry from the colors above.

Staring at the colors on goose bumps, the child senses the heat from the rays of light that are refracting though the beautiful glass and radiating on his skin. It is the sun, the single thing that provides life to our universe, that is connected directly to the child’s soul, but all that is felt is radiating warmth. The particular type of religious figures in the window do not matter. The architectural style does not matter. All that matters is man’s connection to God through windows and light – using light to enhance one’s spatial experience. 

Perry INTERIORS  052

Design by David Andreozzi / Photo Credit Aaron Usher

Similarly, we use windows to connect spatial experiences in home design today. I consider each room as its own space with its own soul. Each room should have a unique spatial experience designed based on the very family that is going to use the space. Traditionally these individual rooms were inward facing and designed along an inner hallway. At that time, residential windows were small openings in the wall intended to provide natural light and ventilation. These openings were limited in size because artisans were limited in how big they could make a piece of glass. Further restricting was the single pane glass, which made it difficult to create large window openings without allowing precious heat to escape in the winter.

Today, many things have changed. First, the technology of insulated glass has improved over the last century – resulting in multi-pane insulated glazing. Secondly, inert gases and engineered coatings are now used within the sheets of glass. Both of these technologies have increased the performance qualities of contemporary glazing wall and allow for more windows in architecture without big efficiency sacrifices! Now we can connect the interior rooms in a home to the outside rooms in the yard. For instance, a back stone patio with a stone wall and low surrounding landscaping can be considered an outside room, and this improved window opening technology can allow that room to connect visually and spatially to the kitchen, breakfast, and family rooms.

Design by David Andreozzi / Photo Credit Aaron Usher

Additionally, beyond connecting to outside space, there as a connection to nature: a harbor filled with boats, a myriad of sand dunes and whispering grasses, a landscape of mountains, or vista of rolling fields. Or, it could be as simple as a picturesque stand of white birches outside your window. This is where great architecture stands apart. The interior decorating, interior architecture, building architecture, and landscape architecture are all designed as one related series of events and spatial experiences.

In this way, a traditional window has become more than a device to let light in and allow for ventilation. It is an essential architectural building tool that connects a building’s spaces to the universe outside. The experience really comes full circle to that boy staring up in awe at that stained glassed window above. The difference is that technology allows modern architects to improve all the spaces in a home, in ways never before considered imaginable.

David Andreozzi, AIA founded Andreozzi Architects in 1988, which specializes in historically based residential architecture, expressive of its sense of place, attentive to its detail and proportion, and timeless in its beauty. David Andreozzi currently is the Vice President of the New England Institute of Classical Architecture and Art Board of Directors. David was the recent past AIA’s National Chair of CRAN, the AIA’s Custom Residential Architects Network. At CRAN, David spearheaded a project CRANtv, a series of short three minute YouTube videos intended to educate the public on the importance of investing in good design, and good architecture.

Photo credit: Visko Hatfield

David Andreozzi / Photo credit: Visko Hatfield

Andreozzi Architects



A Movable Wall That Makes Way for Dreams

Several years ago, we had an opportunity to buy into a dream we had: to own an old farmhouse that needed a little work, fix it up and create our own little paradise complete with lovely gardens and our own flock of chickens (reference the photo below). So, full disclosure, it wasn’t that straightforward – it never is, right? The house we landed on needed a lot of work (even as I type today, some projects have been done and some haven’t because…life!). As we walked through the house those years ago, I had no problem with its condition because it was ridiculously charming and came with a deep history. The fact that I was head over heels in love with the land it sat on probably did a little to keep my negative criticism at bay during that time too. This was the first working farm on our street and there were hints from its past on the property: a cement foundation where a chicken coop once stood, an incredible barn that clearly housed its share of livestock, a little meadow where horses once plowed the land for planting. By the time the possibility of living at “The Farm” became a discussion in our house, no one could talk me out of it.

image1Fast forward to today: It’s been a work in progress finishing interior spaces as we want (or need) to, but as we continue to check things off our master list, quite often more slowly than I would hope, I find myself daydreaming about the same thing: My Future Kitchen Garden. This “icing on the cake” project will symbolize the end of our long list of interior work and mark the transition to making the outside of our little slice of the world our own. In my mind, I know exactly where this garden will go and my daydreams are unaffected by the fact that the space is currently a pile of stones, branches and weeds encased, in areas, in a solid layer of poison ivy. This vision of a dream garden is my motivation to keep plugging away on the house – it gives me something to plan around and it motivates me to explore ideas for how we should integrate this outdoor space into life inside our home. Because, given the time I’ve had to think about this garden, when I do it, I am going to do it right.

Inside the house, abutting the “garden”, is a space that was transformed at the hands of various previous owners. It was kind of like a Frankenstein kitchen/living room/dining room/laundry/museum. Think cobalt blue laminate counter tops with cabinet fronts to match, a dishwasher, washer and dryer all in a row, the tops of which served as counter space for kitchen prep. This arrangement sat below a set of brand-name-not-to-be-mentioned casement windows that were very well on their way to the window retirement community, or a landfill somewhere. Within this very funky interior space, we created a “modern living area” including a real kitchen, laundry room, powder room and living room. The living room space used to be the actual farm kitchen when the family in residence still cooked over fire in a fireplace or beehive oven. It also happened to be where the aforementioned row of rotten casements lived, too. Now, I don’t know about you, but, as a member of the window and door industry, when I see a bank of rotten windows I don’t feel disappointed, I think “Ah, possibilities!” When the time came to transform this space, I knew immediately that this entire wall – from the kitchen to the laundry, powder and living room – would be a living frame for My Future Kitchen Garden. That fact led to careful consideration about how to maximize glass space and minimize plain, old wall. I spent a lot of time checking out other people’s ideas for inside-outside transitions (Check out this “Kitchen Gardens” Ideabook I created on the site – there are plenty that aren’t my style, but I couldn’t resist some of the creative ways people used doors to extend their interiors and bring their special outdoor spaces inside the home).

Today the Marvin Ultimate Inswing French Doors we chose serve as a frame for a (very special) patch of weeds, rocks and dirt, but they’re the first thing I see when I come through the door every day after work: and in reality, it’s the fact that I don’t see them that pleases me the most. These beautiful doors have allowed me to visually move through the living room wall in order to access my daydream. That’s the most pleasing promise that any design or construction element could offer: the ability to get out of the way to let my hopes and dreams be the star of the home.

Imagine the possibilities that some of Marvin’s more impressive doors, like the forthcoming Multislide, or the available four panel sliding door from Integrity will offer customers like me who want access to their dreams from inside their homes.

MHDMiana Hoyt Dawson
Marketing Brand Manager
A.W. Hastings

Marvin’s Ultimate Double Hung Next Generation – Where Technology Meets Tradition

I’ve had the opportunity to see the Marvin brand grow now for 23 years. Each time Marvin develops a new generation of product to replace an existing product, they challenge the industry and set a new level for size, performance, aesthetics, innovation and operational excellence. By doing so, Marvin essentially makes every other product that claims to be in their class obsolete.

When they came out with the original Ultimate Double Hung, Marvin did it again.

The Ultimate Double Hung was the first double hung window to:

  • Be performance rated
  • Eliminate visible vinyl jamb liners
  • Truly be easy tilt for cleaning

I knew our competition was obsolete because for the last 16 years I’ve watched as they have tried to either copy or upgrade their products so that they could continue their field marketing of being “just like Marvin” – but they are not.


Marvin’s Ultimate Double Hung Round Top – Next Generation

So now Marvin is introducing the Ultimate Double Hung – Next Generation. Again we are going to challenge the industry. Marvin conducted numerous “Voice of the Customer” in person meetings while in the development of this product. They listened as customers told them what they would like to see in a new product. The result is truly beautiful and revolutionary.

The idea was to come up with a very traditionally styled unit; one that would remind you of the double hung units of your childhood. Styled with all wood interiors, no visible jamb hardware, and a simple sash lock. The unit is very clean and crisp – the only thing it seems to be missing is a pulley and cord system to balance the sash.

All that is very nice, but what makes it revolutionary? Let’s start with the operation of this unit. When you push the sash lock till it comes to a hard stop. You are actually retracting a multi-point locking system in both the top and bottom sash. You have an opportunity to either open the top sash first or the bottom sash. If you operate the bottom sash, “Listen for the Click.”  What has happened is that your top sash has relocked itself. You can operate the bottom sash as you normally would. Now close the bottom sash, watch the sash lock, and “Listen for the Click.” The unit locks automatically, and when locked the units are in “Performance Mode.”

There is an amazing peace of mind knowing that when your windows are closed they are locked, automatically. I believe that as you look into the future of window development that self locking units will become the norm, and units in semi-luxury to luxury markets which do not self lock will become functionally obsolete.

Marvin has included some other nice options to tailor the operation to the customers’ needs:

  • Single Hung, for clients who are only looking to vent with their bottom sash, simplifying the exterior aeshetics
  • Integrated operator control devices for those with child safety concerns or where required by code
  • Non-Tilt Lock for those who want to limit the ability to tilt their windows for cleaning to professionals.

Additionally, Marvin has made this window scalable, available in sizes up to 60 x 120”. The hidden balance system automatically scales from simple block and tackle balances to class 5 spiral balances which take up 70% of the sash weight.

And of course all of this comes with what has always been part of the brand promise from Marvin. handcrafted

All Marvin products are handcrafted in America, built to your specific needs, with the options that you want, one at a time.

The next time you visit a Marvin showroom, ask to see the Ultimate Double Hung – Next Generation. By bringing technology and tradition together in a way that’s never been done before, it will change the way you think about the Double Hung window.

Mike Klahr bw2013 LARGE-2Michael Klahr
A.W. Hastings Territory Manager
Connecticut and Eastern New York

Focus on Affordable Housing: McConaughy Terrace

As we continue our look at some standout affordable housing projects using the Marvin Family of Brands – today we highlight McConaughy Terrace, one such community in New Haven, CT.  McConaughy Terrace recently underwent major renovations that included both roof and window replacements on close to 40 buildings – with beautiful results. Infinity windows were chosen for the 200-unit neighborhood to save on energy and maintenance costs.

Read the full McConaughy Terrace case study at

Focus on Affordable Housing: Wilmont Crossing

Wilmont Crossing is a new construction mixed-use affordable housing complex. It was built to be a secure, reliable, and aesthetically appealing residence option for the growing population of residents in New Haven, CT who need handicap accessible housing. It contains 47 apartments, a community center, and 9,000+ square feet of retail space. Integrity All Ultrex Windows were used throughout the four-story facility.

Read the full Wilmont Crossing case study at

A Memorable Marketing Trip To Warroad

A.W. Hastings Field Marketing Manager Beth Gendron shares highlights from Hastings’ first all female marketing trip to Marvin headquarters in Warroad, MN.

Many of my Hastings colleagues have been to the Marvin factory in Warroad, MN numerous times, and they always come back with great stories to tell. So I was excited recently to have my first opportunity to co–host (along with Hastings’ Cindy Breheny) a retailer trip to the Marvin factory in Warroad, MN. This trip was even more special because it was Hastings’ first ever all female marketing trip. 

Many of our attendees had never had the opportunity to visit the Marvin factory, and our goal was to leave them with the “wow” factor that everyone has when visiting Marvin for the first time! We accomplished that and more, because even better, we were able to share so many great ideas and conversations on a professional and personal level during the trip.


Trip attendees take a break from their non-stop agenda to pose for a photo at Marvin’s marketing offices in Eagan, MN.

Our trip started with a stop in Minneapolis, where we toured the Walker Sculpture Park and experienced the iconic cherry and spoon and the heart of the park system in Minneapolis. Then, it was on to a private tour of the Purcell-Cutts House. The next day, we visited the corporate marketing office in Eagan to get a behind the scenes look at their marketing operations, and then it was off to Warroad on Marvin’s private plane. When we arrived in Warroad, we met up with our tour guide, Elena, and started our factory tour of wood processing before finishing up with the museum tour. The highlight of the tour for many was the Marvin museum, and it was touching in so many ways as several of these women are part of a family owned business and are owners themselves.

I know that our attendees on this unique trip to Marvin were left with a new appreciation of Marvin and the craftsmanship and values that the Marvin family is committed to. Many of the marketing managers/owners could also relate to the Marvin family and were inspired by their story, which was so great to see. 

Here are just a few of the comments I received in post-trip thank you notes. “Our trip was rewarding in the people and places we met, especially learning about and understanding the care and attention Marvin gives to its brands, products, services, its employees, its community and its customers.” – Joan Brooks, Harbrook Fine Windows, Doors & Hardware  

“The trip to Minneapolis and Warroad was terrific and so well organized. I am so glad I decided to go. Thanks to all the Hastings and Marvin people who made the trip interesting and comfortable. I have returned with greater enthusiasm for Marvin products, a renewed appreciation for American ingenuity and the importance of community.” – Allison Neumann, Ed Herrington, Inc. 

“As always, the trip was well planned and you all did a fantastic job catering to the group. It was a good ‘reMarvinization’ for me to spend some time in Warroad and I also really enjoyed visiting the Guthrie, which I’ve heard so much about.” – April Bolin, Windows & Doors By Brownell  

During the trip, we shared a lot of laughs and all of us connected on a more personal level.  Our first night at dinner, the waitress at the restaurant asked us if we were a sorority that was reuniting …. That just goes to show the connections that were being formed a few short hours into the trip!  


The group at Marvin’s headquarters in Warroad, MN.

All of the attendees left with a renewed appreciation for American made products, family business values, the importance of their community, and most importantly the care and attention Marvin gives to their customers. Thanks to everyone who attended and to Cindy for all her help and guidance in planning this trip – an experience I will never forget! 

beth-gendronBeth Gendron
Field Marketing Manager, A.W. Hastings

Windows 101: The Basics and Beyond – Anatomy of a Double Hung: Part 2

Windows 101: The Basics and Beyond is a new educational video series produced by A.W. Hastings, and designed to help homeowners understand fundamental terminology and concepts about windows.

In the third segment,”Anatomy of a Double Hung: Part 2,” homeowners can learn about the parts and structure on the “inside” of a double hung, along with sill details and styles.

Watch for more videos coming soon!

Windows 101: The Basics and Beyond – Anatomy of a Double Hung: Part 1

Windows 101: The Basics and Beyond is a new educational video series produced by A.W. Hastings and designed to help homeowners understand fundamental terminology and concepts about windows.

In the second segment,”Anatomy of a Double Hung: Part 1,” homeowners can learn about parts and structure on the “outside” of a double hung window, along with popular casing styles and options.

In our next installment, “Anatomy of a Double Hung – Part 2″, we’ll learn about parts on the “inside” of a double hung, as well as sill details and styles. By sharing this series, you can help homeowners become more knowledgable before making their next window purchase!